Professional Services
Bringing the
power of AI to
Professional Services

Partner with the experts to make
conversational AI work for you

Combining technical excellence with a deep domain understanding, our global team is here to help you implement the latest in conversational AI, your way – for our Cerence solutions and beyond.

Our tailored approach enhances engagement and efficiency across markets, delivering cutting-edge voice experiences that are seamless and intuitive.

UX Services

  • Design intuitive, user-friendly journeys to optimize engagement – including voice interface specifications, functionality and language rollout

  • Challenge the UX design of our conversational AIs and create benchmarks to understand competitor landscape and align with user, brand and market specific requirements

Seamless Integration Support

  • Specialized in connecting conversational AI with OEM systems and third-party platforms to ensure experiences are contextual, secure and smooth

  • Help OEMs flexibly deploy our solutions – both embedded and via the cloud – while staying in control of their data and maximizing existing infrastructure investments

Seamless Integration Support

  • Craft unique voice user interfaces that support each user’s specific needs, use case and environment

  • Ensure interactions feel natural, intuitive and aligned to your brand – whether implementing a custom wake-up word, adapting off-the-shelf solutions, or designing completely new voice experiences

Quality Assurance Approach

  • Deliver reliable, compliant and seamless AI solutions that meet our users’ expectations

  • Robust, end-to-end testing procedures to ensure deployments are performing and meeting global compliance standards – from native speaker tests and automated quality checks to on-site assistance for testing protocol and integration

Global Certifications, Local Trust

  • SPICE (Software Process Improvement and Capability determination)

  • TISAX (Trusted Information Security Assessment Exchange)

  • ISO 9001 (Quality Management)

  • ISO 14001 (Environmental Management)

  • ISO 45001 (Occupational Health & Safety Management)

  • ISO 27001 (Information Security Management)

  • ISO 21434 (Cybersecurity Management

Discover More About the Future of Moving Experiences
Discover More
About the
Future of Moving
Experiences